Categories

 Loading... Please wait...

Categories

FAQs

WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept payment via Visa, MasterCard, and Discover.
WHERE DO YOU SHIP TO?
Currently we ship to all states in the U.S.
CAN I EMAIL AN ORDER TO YOU?
We are unable to process orders via email.  Orders are accepted through our web site or in person at our store.
WHAT IF MY ORDER IS BACKORDERED?
Our website maintains current inventory information; if the item is no longer in stock, it will not be visible on our site. Should an issue arise due to incorrectly updated inventory, we will contact you directly via telephone to resolve the order.
WHAT IF I DON’T SEE WHAT I’M LOOKING FOR?
If you do not see something you are looking for – either on our website or in our store – please email us (or tell us, if you are in the store) and we will do our best to get the product for you.
WILL MY PRODUCT BE THE SAME COLOR I SEE ON MY SCREEN?
Due to differences in computer monitors, we cannot guarantee that the color you get will exactly match what you see.
WHERE ARE YOU LOCATED?
We are located in beautiful Northern California, San Francisco East Bay, at 335 Hartz Avenue in Danville. Stop by our store; we would love to meet you in person!
WHY IS YOUR STORE CLOSED ON SUNDAY?

In the United States, Sunday is the day most widely recognized as a day of rest and worship. We believe this is an important time for families, our employees, and ourselves.

I SIGNED UP FOR YOUR EMAILS; WHY AM I NOT RECEIVING THEM?
Your email provider may have filters, blocks or blacklists that prevent our email from reaching you. To help ensure that our email reaches you, check your spam folder for our messages, and set up your email to allow messages from Live Happy Paper Crafts (livehappypapercrafts.com).